How to book.

Please read details below before emailing your booking request, all booking requests will be dealt with on a first come first served basis

new for 2023 we are now able to welcome tents, campervans and motorhomes to our site

Send us an email or use one of our booking partners pitchup.com or coolcamping.

If you’re sending us an email, please include the following information.

• Title / subject - 2022 booking

• Number of adults, and children (5 - 12)

• It would also be good to know under 5’s too. Please include a list of names with your booking

• Arrival and Check out dates, including any late arrival details (normal checkout 11am, check in starts at 2pm)

• This is also a good time to give us any detail on special requirements and we will do our best to accommodate, this includes any disabilities or health issues you feel we should know about

• You can also pre book a fire pit for an extra £20 - this will come with a bag of wood to get you going (more wood for sale on site)

Ice pack exchange and phone charging will be available on site also.

This season we have the addition of our horse box deli onsite serving breakfast baps, hot drinks, ice creams and in the evenings our soo to be famous black bean burritos. So give yourself some time off cooking, and treat yourself - you’re on holiday.

We will review your details, check availability and reply with your booking reference. At this time a space will be reserved for you at Loves Hill. All payments are to be made in full by bank transfer, once payment is received we will send your booking confirmation email.

If Covid is still with us and the campsite is not able to open then we will refund, other than this scenario bookings are non refundable

Terms and Conditions.

You must ensure that the number of people in your party arriving on site does not exceed the number of people charged on your booking. Additional people can be added at any time provided we have the space. No unaccompanied persons under the age of 18 will be permitted to stay on the site

We reserve the right to accept or decline bookings entirely at our discretion. By booking with us you will be responsible for all members of your party. At the time of booking you must be at least 18 years old. It is your responsibility to ensure that all members of your party are aware of these Terms and Conditions. A contract between us will begin when we issue you with your Booking Confirmation. Amendments can be made at any time, but we work hard to keep admin to a minimum

Parking is available by your camp but during exceptional weather circumstances it may be necessary for the car to be parked away from the pitch on dryer ground

Bookings are non-transferable & non-refundable

Arrivals & Departures
Check in is between 2pm and 7pm on your day of arrival. We are on the whole an unlit site so it’s best to get here before dark to pitch your tents. No pitches are allocated, and you are free to pick your spot on arrival, but you must first report to reception to check in. We also recommend that you give fellow campers the space they (and you) might need to enjoy yourselves uninterrupted
If you do not arrive within 24hrs of your expected arrival date, and we have not received any relevant communication from you, we will presume you are a “No Show” and reserve the right to re-let the pitch. Your payment will be non-refundable and non-transferable
We ask that you vacate your pitch by 11AM on your day of departure

Cancellations
By booking to stay with us you are entering into a contract for the provision of leisure services on a specified date or dates. Such contracts do not have a statutory right of cancellation. We strongly advise that you take out holiday insurance to cover you in case you need to cancel your stay with us

No refunds are made for bad weather or early departure from the site.
We are not liable for refunds or expenses you incur in the event we are prevented from fulfilling your booking as a result of circumstances beyond our control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events

Vehicles on site
Vehicle movements should be kept to a minimum
Vehicles should be driven in first gear and at a maximum speed of 5mph
Vehicles must always give way to pedestrians
Only holders of a full driving licence are permitted to drive on the site
Parking is available by your camp but during exceptional weather circumstances it may be necessary for the car to be parked away from the pitch on dryer ground
Please ask taxis to pick you up and drop you off at the entrance to the site at all times

Pets
You are responsible for any pets that you bring on to the site. We welcome friendly well-behaved dogs and they must be under your control at all times - if you need to keep your dog on a lead to ensure it does not inhibit anyone’s enjoyment then please do so
Pets must not be left unattended on site
You must clean up after your dog immediately. Please do not allow your dog to foul in other camps

Fires & BBQ’s
Fires and BBQ’s are allowed on site but only off ground to prevent scorching the ground, or worse. Please do notify if you intend to light a fire - we reserve the right to remove this privilege at any time. A bucket of water, sand or a fire extinguisher should be on hand for any BBQ or fire, and they of course should not be left unattended, and kept well away from tents.

Noise
We ask that you are respectful to other campers and keep noise to a minimum, particularly between the hours of 10pm and 8 am. We all love good music and appreciate that this is part of the camping experience but please note any person or group disturbing the enjoyment of others may be asked to leave without a refund.

Behaviour
Any person or group disturbing the enjoyment of others may be asked to leave without a refund.

Waste & Littering
There will be recycling facilities available and all waste will be removed from the site and dealt with appropriately. Please help us to keep this planet clean by using the bins provided. Littering will not be tolerated.